Shipping Policy

We ship to addresses in the United States. Here's what to expect after you place an order with IloiloDeals.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery time

Once shipped, most orders arrive within 7–15 business days. Delivery times are estimates and can be longer during holidays, severe weather or carrier delays.

Shipping costs

Shipping costs, if any, are shown at checkout before you pay.

Tracking your order

When your order ships, we'll email you a tracking number. Tracking can take a few days to update after it's issued. You can check your package on our Track Your Order page.

Multiple packages

Items ship from different supplier partners, so an order with several items may arrive in separate packages on different days.

Address issues

Please double-check your shipping address at checkout. If you need to change it, email us as soon as possible, before your order ships. We can't redirect packages once they're in transit.

Lost or delayed packages

If your tracking hasn't updated in 7 days, or your order hasn't arrived within 20 business days, email vicvelasco1010@gmail.com with your order number and we'll help.